宮站娛樂場酒店 (Palace Station Hotel & Casino)

房間和預期一樣，價格合理，沒有熱水壺是大部分美國賓館的通病，樓下有星巴克，中餐，比較方便。但位置適合自駕或者打車。

房間酒店都很好，酒店冷氣足到我想穿羽絨衣…外面熱的真的像桑拿.另外訂房網站上訂的酒店有包含早餐但是前台問了説沒有早餐…

My name is laurance Lee, Around 5:50 PM on March 24th, I was waiting to check in. There were a man and a woman at the reception desk. While I was waiting, the woman told me to go to the VIP check-in room. When I entered the small room, the man inside was talking to someone, so I waited. However, he impatiently asked me why I was there. When I explained that the receptionist had sent me, he asked if I was a VIP. When I said no, he told me to go back outside and wait. So, I went back out and continued waiting. A few minutes later, he came out and, once again in an unfriendly manner, told me to come in so he could check me in. I refused. The woman who had initially sent me to that room saw me waiting in line again but left for her break. While checking in with the man, I mentioned the situation, but instead of apologizing, he simply said that the other person must have been busy. The service I received was worse than that of a motel reception. Mistakes can happen while working, but there were several opportunities to handle them properly. However, they failed to recover from their mistakes. The first woman left without taking responsibility for what she had said. The VIP check-in staff member had a chance to make up for the initial mistake by apologizing and assisting me when he came out of the room, but he failed to do so. The receptionist, although not directly responsible, could have at least apologized on behalf of his colleague. Overall, the way the hotel staff handled the situation was very disappointing.

Consistent room service, quite convenient going around town. Tight security.Typically lack of amenities but i guess it’s just overall in US, no slippers no toothbrush, no water provided. However many food outlets opposite the hotel, had good ramen at Tomi’s ramen,4 mins walk.

房間還行，但是沒有冰箱。 前台服務儘量不要找中國人面孔，特別是男服務員，態度不好。反而老外前台服務更好。 停車場免費。

房間還可以，酒店的中式餐廳很美味；但從Amazon訂了2小盒物件到酒店取貨，竟被收取7美元手續費，這還是第一次遇到。

酒店離市中心不遠，有相應娛樂設施 整體衞生環境可以，服務態度也親切 酒店內有好吃的餐吧，比較火爆需要排隊

美國的酒店沒有主燈，不太習慣。整體還方便，這次沒來得及嘗試樓下的生蠔，可以看到夜景。整體還是滿意的！

Was a good overnight stay on our way to Utah. Rooms needs a little modernization and better lighting. Nothing to write home. We chose this place because of the Oyster Bar Restaurant, quick stay and go eat there in the odd hours with little wait.

I wouldn’t recommend this hotel, we spent a few nights here and nothing delighted. No mini fridge and hair dryer even we upgraded our room to studio suite. The front desk staff wasn’t helpful at all! We were about to borrow a wine opener from room service, but there’s no room service at all HAHAHA that guy at the front desk asked us to go get it from the restaurant, turns out they gonna charge us for a standard corkage fee. Isn’t it sound ridiculous? We paid expensive resort fee and the pool is closed for 7days a week!